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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All RIELLO products

The group "New Technologies" offers for review the products of the plant RIELLO: battery boilers, ventilation burners, hot water boilers, control panels
  • Industrial burners RIELLO
    Industrial burners
    ER, DB, etc.
  • Control panels RIELLO
    Control panels
    CL-M, etc.
  • Diesel burners RIELLO
    Diesel burners
    BGK, PG, etc.
  • Gorenje controllers RIELLO
    Gorenje controllers
    REC 27, LMV 51, etc.
  • Modular boilers RIELLO
    Modular boilers
    CONDEXA PRO 2, etc.
  • Two-way boilers RIELLO
    Two-way boilers
    RIELLO 3500 SAT, RTQ, etc.
  • Fuel oil burners RIELLO
    Fuel oil burners
    RN, 40 N, etc.
  • Three-way boilers RIELLO
    Three-way boilers
    RTQ T, RTQ T K, etc.
  • Gas burners RIELLO
    Gas burners
    GULLIVER BS, RS (MZ), etc.
  • Dual fuel burners RIELLO
    Dual fuel burners
    RLS, GI/EMME, etc.
  • Battery boilers RIELLO
    Battery boilers
    7200, 7300, etc.
  • Archive RIELLO
    Archive
    RIELLO 3300, RTQ 2F, etc.

NEW TECHNOLOGIES GROUP

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